Nama : Nunung Aprianti
NPM : 25110107
Kelas : 4KB01
Parts of Business
Letter
1. The Heading
or Letterhead. Companies
usually use printed paper where heading or letterhead is specially designed at
the top of the sheet. It bears all the necessary information about the
organisation’s identity.
2. Date. Date of writing. The month should be fully
spelled out and the year written with all four digits October 6, 2013. The
date is aligned with the return address. The number of the date is pronounced
as an ordinal figure, though the endings st, nd, rd, th,
are often omitted in writing. The article before the number of the day is
pronounced but not written. In the body of the letter, however, the article is
written when the name of the month is not mentioned with the day.
3. Reference Line. Reference lines should be used when the letter refers to
several invoices, letters, or telephone conversations. They eliminate the need
to include such information in the opening paragraph. Reference lines or
blocks appear immediately below or two lines below the date line, depending
upon company preference. They can begin
with RE or References. If several references are listed,
each may be preceded by a number or letter identifier to facilitate ease of referral
(by number or letter) within the body of the document. In documents of multiple
pages, reference lines may appear under the date in the heading of all pages.
4. The Inside Address - In a
business or formal letter you should give the address of the recipient after
your own address. Include the recipient's name, company, address and postal
code. Add job title if appropriate. Separate the recipient's name and title
with a comma. Double check that you have the correct spelling of the recipient
's name.
5. Attention Line.
The attention line in a business letter is an element whose conventions are
often misunderstood or unknown when the writer is drafting the letter. Although
it is a single formality in light of the entire document, the incorrect format
can lead to confusion by the recipient or undercut the sender’s professional
appearance.
6. Salutation. Salutation in a business letter
is always formal. It often begins with Dear {Persons name}. Once
again, be sure to include the persons title if you know it (such as Ms., Mrs.,
Mr., or Dr). If you are unsure about the persons title then just use their
first name.
7. The Subject Line (optional). Its inclusion can help the recipient in dealing
successfully with the aims of your letter. Normally the subject sentence is
preceded with the word Subject: or Re: Subject line may be
emphasized by underlining, using bold font, or all captial letters. It is
usually placed one line below the greeting but alternatively can be located
directly after the "inside address," before the "greeting."
8. The Body Paragraphs. The body is where you explain why you’re writing. It’s the
main part of the business letter. Make sure the receiver knows who you are and
why you are writing but try to avoid starting with "I". Use a new
paragraph when you wish to introduce a new idea or element into your letter.
Depending on the letter style you choose, paragraphs may be indented.
Regardless of format, skip a line between paragraphs.
9. Complementary Close. This short, polite closing ends with a comma. It is either
at the left margin or its left edge is in the center, depending on
the Business Letter Style that you use. It begins at the same column
the heading does.
10. Signature and Writer’s
identification. The signature is the last part of
the letter. You should sign your first and last names. The signature line may
include a second line for a title, if appropriate. The signature should start
directly above the first letter of the signature line in the space between the
close and the signature line. Use blue or black ink.
11. Enclosure. An enclosure notation reminds readers of enclosures and
appears directly under reference initials. The following are examples of
enclosure notation forms
Types of enclosures may be
indicated:
Enclosures
1. Invoice 6234-44
2. Graph of sales activity
3. Letter of authorization
Items “enclosed” but separately sent
should be indicated as follows:
Enclosures
1. Invoice 6234-44 Sent
separately
2. Letter of authorization
3. Price list
12. Carbon Copy Notation. A carbon copy notation (showing the distribution of the
letter) appears two lines below the enclosure notation and flush with the left
margin:
example: CC : Mr. Willden Dwi
B. Format of Business
Letter
1. Format Block (Block Format) :
Business Letter
The block format business letter
format business letter is the simplest of the three or simple business letter
format to another because everything is laid out on the left side of the
letter.
Return Address Line 1 1
Return Address Line 2
Date (Month Day, Year) 2
Mr./Mrs./Ms./Dr. Full name of
recipient. 3
Title/Position of Recipient.
Company Name
Address Line 1
Address Line 2
Dear Ms./Mrs./Mr. Last Name: 4
Subject: Title of Subject 5
Body Paragraph 1 . . . . . . . . . .
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Body Paragraph 2 . . . . . . . . . .
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Body Paragraph 3 . . . . . . . . . .
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Closing (Sincerely...), 7
Signature 8
Your Name (Printed) 9
Your Title
Enclosures (2) 10
Typist Initials. 11
2. Modified Block Format: Business
Letter
Modified block format on businses
letter, writing address, date, closing, signature, and name is on the
right note.
Return Address Line 1 1
Return Address Line 2
Date (Month Day, Year) 2
Return Address Line 2
Date (Month Day, Year) 2
Mr./Mrs./Ms./Dr. Full name of recipient. 3
Title/Position of Recipient.
Company Name
Address Line 1
Address Line 2
Dear Ms./Mrs./Mr. Last Name: 4
Subject: Title of Subject 5
Body Paragraph 1 . . . . . . . . . .
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Body Paragraph 2 . . . . . . . . . .
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Body Paragraph 3 . . . . . . . . . .
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Closing (Sincerely...), 7
Signature 8
Your Name (Printed) 9
Your Title |
Enclosures (2) 10
Typist Initials. 11
Typist Initials. 11
3. Semi-Block (Indented) Format:
Business Letter
In the semi-block (indented)
business letter format, writing format is almost the same as the Modified Block
format, but on the contents, paragraphnya made further
inside, while the Modified Format Bock.
Return Address Line 1 1
Return Address Line 2
Date (Month Day, Year) 2
Return Address Line 2
Date (Month Day, Year) 2
Mr./Mrs./Ms./Dr. Full name of recipient. 3
Title/Position of Recipient.
Company Name
Address Line 1
Address Line 2
Dear Ms./Mrs./Mr. Last Name: 4
Subject: Title of Subject 5
Body Paragraph 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Body Paragrah 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Body Paragraph 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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. 6
Closing (Sincerely...), 7
Signature 8
Your Name (Printed) 9
Your Title |
Enclosures (2) 10
Typist Initials. 11
Typist Initials. 11
C. Types of Business
Letter
The various types of business letters are used by different
people to serve their purpose of sending the message across. Let’s take look at
the most common types of business letters:
1. Acknowledgement Letter : This type of letter is written when you want to acknowledge some one for his help or support when you were in trouble. The letter can be used to just say thanks for something you have received from some one, which is of great help to you.
2. Apology Letter : An apology letter is written for a failure in delivering
the desired results. If the person has taken up a task and he fails to meet the
target then he apologizes and asks for an opportunity to improve in this type
of letter.
3. Appreciation Letter : An appreciation letter is written to appreciate some one’s
work in the organization. This type of letter is written by a superior to his
junior. An organization can also write an appreciation letter to other
organization, thanking the client for doing business with them.
4. Complaint Letter : A complaint letter is written to show one that an error has
occurred and that needs to be corrected as soon as possible. The letter can be
used as a document that was used for warning the reader.
5. Inquiry Letter : The letter of inquiry is written to inquire about a product or service. If you have ordered a product and yet not received it then you can write a letter to inquire when you will be receiving it.
6. Order Letter : This letter is as the name suggests is used for ordering
products. This letter can be used as a legal document to show the transaction
between the customer and vendor.
7. Letter of Recommendation : This type of letter is written to recommend a person for a job position. The letter states the positive aspects of the applicant’s personality and how he/she would be an asset for the organization. Letter of recommendation is even used for promoting a person in the organization.
D. Example of Business
Letter
Nunung Aprianti
64, Taman mini street
Jakarta, 13880
06th October,
2013
Mr. Andre Darwis
President, kaskus
Gedung Menara Palma,
HR. Rasuna Said Kav. 6, Blok X-2 Kuningan
South Jakarta
Dear Mr, Andre Darwis,
Invite a board member
My
name Nunung Aprianti. I am colleger of Unviersity Gunadarma. Do you still
remember me? We have met twice before at Starbucks Coffee. I have heard from a
number of board members that you may be interested in staying on for a second
term. We would be very pleased to have you stay on for another year.
If
you decide to stay on you will need to be available for the national meeting on
5 November at Starbucks Coffee and board members who stay for two terms are
sometimes asked to take on extra duties, taking minutes or hosting social
events.
We
can provide deadline for response till 1st September
and you can contact me by email or our phone.
Thank you for
volunteering Ms. Karen time this year.
Sincerely,
Nunung Aprianti
sumber :
http://www.studyenglishtoday.net/business-letter-parts.html
http://www.belajarbahasainggris.us/2011/11/sample-of-business-letter.html
http://ci-muetz.blogspot.com/2011/11/english-business-letter.html
http://bimahapidzwibawa.blogspot.com/2013/04/format-penulisan-business-letter-surat_7268.html
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